Privacy Policy

1 Introduction

This privacy policy sets out Digital Car Exchange™ personal information handling practices. It explains:

• what personal information We collect and hold

• the purposes for which We collect, hold, use and disclose personal information

• how We collect and hold personal information

• how you can access and correct any personal information which We hold about you

• how you can complain about any breach of applicable privacy laws or codes and how We handle such complaints

• whether We are likely to disclose personal information to other recipients

We strive to manage personal information in a best practice way while using it to better serve Our customers and work effectively with our suppliers and partners. This policy applies to all of your dealings with Us, including through our website or any other communications with Us, including by email, phone or in person. Certain terms used in this privacy policy have the meanings set out below.

2 Our collection and use of personal information

We collect and use a limited amount of personal information from Our customers and suppliers for the primary purpose of providing Our products and services to customers. This includes personal information required to enter into and manage our agreements with customers and service providers relating to the provision of such products and services. The information We collect may include the name of a contact person, their address, email address and phone number.

We may also use personal information We collect to:

• deliver marketing and events communication

• carry out polls and surveys

• undertake internal research and product development

• comply with legal obligations (including our obligations under our agreements)

• meet internal audit and compliance requirements

We may use your personal information for a secondary purpose closely related to the primary purpose outlined above, in circumstances where you would reasonably expect such use or disclosure.

When We collect personal information We will, where appropriate and practicable, explain why We are collecting that information and how We plan to use it.

3 How We collect personal information

Where reasonable and practicable to do so, We collect personal information only from the person to whom it relates. However, in some circumstances We may be provided with information by third parties, including the customer or service provider entity the person works for or represents. In such a case, We will take reasonable steps to ensure that you are made aware of the information provided to Us by the third party.

4 Cookies and web beacons policy

If you visit our website, We may also collect information about your interactions with the website. For example, We use website analytics tools to retrieve information about your usage of Our website. We also use technologies, such as cookies and web beacons, to collect information about the pages you view, the links you click and other actions you take on our sites and services. We also receive certain standard information which your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring website addresses. We generally use this information to report statistics, analyse trends, administer our services, diagnose problems, gather demographic and behavioral information and target and improve the quality of our products and services.


Where any of this information is personal information (ie it identifies you are anyone else) We will handle it in accordance with this privacy policy. Where it isn’t personal information We may use it freely.

We may also use cookies to enable Us to collect data which may include personal information. When you access Our website, We may send a “cookie” (which is a small summary file containing a unique ID number placed by a web server) to your device. This enables Us to recognize your device each time you visit Our website or use Our application, without bothering you with a request to register or log-in. It also helps Us keep track of and personalize products or services you view and your preferences, so that We can send you news about those products or services.

Our website may contain electronic images known as “web beacons” or “single-pixel gifs” which help deliver cookies on Our sites and allow Us to count visitors. We may include web beacons on all web pages on Our website to determine whether messages have been opened and acted on. We may also use web beacons from third parties to help Us compile aggregated statistics regarding the operations of our websites. We prohibit web beacons on Our websites from being used by third parties to collect or access your personal information.

When you receive newsletters or promotional e-mails from Us, We may use web beacons, customized links or similar technologies to determine whether the e-mail has been opened and which links you click in order to provide you with more focused e-mail communications or other information.

5 Disclosure to third parties

We will only disclose personal information outside Digital Car Exchange™ as reasonably required:

• for the purposes of providing or products and services to Our customers (or the associated uses detailed above); or

• as required or permitted by law.

We are not likely to disclose personal information to a recipient outside Australia.

6 Security of personal information

We take all reasonable steps to ensure that the personal information We hold is safe from misuse, interference, loss and unauthorised access, modification or disclosure.

When personal information is no longer needed for the purpose for which it was obtained, We take reasonable steps to destroy or permanently de-identify the information. However, most of personal information is held for up to 7 years.

7 Access to your personal Information

You may access personal information We hold about you and update and correct it, subject to the limited exceptions provided by applicable privacy laws. If you wish to access your personal information, please contact Us in writing. A fee may be applicable and any fee will be advised prior to proceeding. To protect your personal information, We may require suitable identification from you before releasing the requested information.

8 Maintaining the quality of your personal information

It is important to Us that your personal information is up to date. We will take reasonable steps to make sure that your personal Information is accurate, complete and up to date. If you find that the information We have is not up to date or is inaccurate, please advise Us as soon as practicable, in writing so We can update our records and ensure We can continue to provide quality services to you. We may require suitable identification from you before releasing the requested information.

9 Meaning of certain terms

‘We/Us’ means Digital Car Exchange™ ABN 44634621140 (Australia)

Customer includes a potential customer of our products and services.

Personal information has the meaning given to it by the Privacy Act 1988 (Cth) (Australia). 

Where a word or phrase is given a particular meaning other parts of speech or grammatical forms of that word or phrase have corresponding meanings.

10 Policy updates

This policy may change from time to time and a current version will be available on Our website.

11 Privacy Policy complaints and enquiries

If you have any queries or complaints about this Privacy Policy or Our handling of your personal information please contact Us at:

Digital Car Exchange™ Pty Ltd


Terms of Use

1 Scope and effect

These Terms of Use govern Your use of this website and provide information about Our use of cookies and our Privacy Policy. By having access to, and using, this website and its content You agree to comply with and by bound by these terms.

2 Content

This website provides general information about Our business, Our technology and Our products. Its content is not to be relied on as representations about the suitability of Our technology and products in connection with Your business requirements. The commitments We give in relation to any software solution We supply to You will be governed exclusively by Our agreement with You for the supply of that solution.

3 Cookies and privacy

You don’t need to disclose Your identity to Us to use this website, but You may use this website to provide information, including personal information, to Us and this website may use ‘cookies’ to collect anonymous traffic data from You. The internet servers may also automatically record details about any computer used to access the website (eg the IP address, domain name and browser type), the date and time of access, and details of the information downloaded. Our Privacy Policy (which includes Our cookies and web beacons policy) provides information about how We use and handle personal information provided to or collected by Us and about Your agreement to the use of that information.

4 Use of content

You are responsible for the consequences of Your decisions about the use of the contents of this website, and its application to Your needs and circumstances. You may only view, download or print content from this website for Your non-commercial, personal or internal business use. You must obtain Our written consent before You use or reproduce content from the website. You may not:

• use any part of the website for an illegal purpose or in a way which is inaccurate or misleading or offensive, or which brings Us

into disrepute

• reproduce or adapt any part of the content or design of this website, or store in a retrieval system, transmit, print, display, perform,

or publish or create derivative works from, any part of the content or design of this website

• cause content on this website to be framed or embedded in another website

• commercialize any information, products or services on this website

except with Our prior written consent, or as permitted by copyright law.

We reserve the right to exclude persons who do not comply with these Terms of Use.

5 Copyright and trademark 

Unless otherwise indicated and subject to applicable law, all rights (including copyright) in the content and design of this website are reserved. All such copyright is owned by Us or one of Our Affiliates or Partners.

6 Links to or from other sites

Links to other sites from this website are for information only. In providing a link We do not endorse, and accept no responsibility for any material on, any website that is linked from, or that links to this website. Such sites may be controlled or produced by third parties. You must make Your own decision to use such websites and to accept their terms of use and privacy and other policies. You must not create or maintain any link from another website to this website without Our written consent.

7 Exclusion of Our liability

To the extent permitted by applicable law all liability of Digital Car Exchange™, Our Affiliates, or Partners and their respective officers, members, employees or agents, to You or any other person for loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to any content on or use of the website, or the availability of the website or any content, is excluded.

The Internet is not a secure medium and communications to and from this website may be intercepted or altered in transit. We do not warrant that the website is free from anything which may damage any computer or other device which accesses the website or any data on such computer or other device.

8 Interpretation

In these Terms of Use: We/Us etc means Digital Car Exchange™ ACN 44634621140. You means the individual accessing this website, and where that access is made in a business context, any entity or organisation of which that individual is an officer, member, employee or agent and other members of the same group as that company or other organisation to whom information on this website is passed. Affiliate means any entity directly or indirectly controlling, controlled by or under common control with Us. Where a word or phrase is given a particular meaning other parts of speech or grammatical forms of that word or phrase have corresponding meanings.

9 Governing law and jurisdiction

These terms and any dispute or claim arising out of or in connection with the website and Your use of it, whether of a contractual or non-contractual nature, (a Dispute) are governed by and are to be construed in accordance with the law of Victoria, Australia. The courts of Victoria are to have non-exclusive jurisdiction to settle any Dispute.

10 Contact Us

Digital Car Exchange